With over a decade of experience in customer experience and relationship management, Amanda brings a wealth of knowledge and a proven track record of enhancing customer satisfaction and loyalty. She is dedicated to creating seamless and memorable interactions for our clients.
She believes in the power of empathy and active listening to understand and anticipate customer needs. She is passionate about leveraging data and technology to personalize customer interactions and deliver exceptional service at every touchpoint. Amanda is committed to fostering a culture of continuous improvement and innovation in customer experience. Her goal is to ensure that every customer feels valued and heard, driving long-term loyalty and business growth.
Outside of work, she enjoys trying out new recipes, which helps her stay creative and energized.
She holds a B.A Mass Communication from Makerere University.
