Afka Charles serves as the Head of Operations at Liquid Intelligent Technologies Tanzania, bringing over 15 years of distinguished service and unwavering dedication to the organization. A consummate professional, Afka is celebrated for her classical training, exceptional expertise, and profound ability to cultivate meaningful relationships that drive success.
Renowned for her precision in executing complex operational strategies, Afka consistently delivers results that redefine excellence. Her dynamic leadership style and proficiency in developing high-performing teams have established her as a cornerstone of operational success. Through her steadfast commitment to collaboration, innovation, and continuous growth, she fosters an environment where exceptional customer service and transformative change thrive.
Her expansive tenure at Liquid Intelligent Technologies is a testament to her multifarious expertise and adaptive prowess. From steering critical operations as Network and Support Operations Center Manager to pioneering customer-focused strategies as Agg. Head of Customer Experience, each role she has undertaken reflects an unparalleled commitment to operational brilliance. Her trajectory also includes notable stints as Head of Technical Customer Support, Customer Relations Officer in Corporate Business ie. Wholesale, and NOC Engineer, all of which highlight her versatility and determination to excel in diverse capacities.
Afka’s academic background, with a Bachelor of Engineering in Information Technology, gives her a unique combination of technical expertise and strategic thinking. This strengthens her leadership skills and makes her a driving force for innovation in the telecommunications industry. Her work at Liquid Intelligent Technologies Tanzania has had a lasting impact, showcasing her ability to solve problems, improve operations, and inspire those around her.
